Hey, I'm Tim Suwityarat!

Solutions Engineer and Indie Developer focused on impactful digital projects, combining technical expertise with healthcare advocacy and community building.

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Professional Summary

Solutions Engineer and former Senior Information Technologist with 7+ years of experience spanning ITSM administration, pre-sales solution design, and full-stack web development. Adept at translating complex requirements into engaging demos and scalable architectures that drive customer success and operational efficiency.

Professional Experience

Solutions Engineer

TeamDynamix | Feb 2024 – Present

  • Partner with account executives to deliver tailored pre-sales demonstrations across ITSM, PPM, and iPaaS product lines
  • Translate customer business goals into solution architectures and implementation roadmaps
  • Develop demo scripts and automation workflows that elevate prospect engagement
  • Serve as subject-matter expert for TeamDynamix solution ecosystem

Senior Information Technologist

Community College of Rhode Island | Aug 2021 – Feb 2024

  • Lead Administrator for TeamDynamix, overseeing platform maintenance and automation rules
  • Integrated DUO Authentication campus-wide, strengthening security posture
  • Redesigned IT Help Desk support website, improving UI and accessibility
  • Built workflows for access requests, streamlining service delivery

IT Support Technician

Community College of Rhode Island | Oct 2019 – Aug 2021

  • Resolved IT issues using ticket-tracking tools, improving user satisfaction
  • Provided in-person and remote support to faculty, staff, and students
  • Authored 22 knowledge-base articles for self-service support

Help Desk Associate

YMCA | Sep 2018 – May 2020

  • Monitored and tracked repairs and updates through a ticket system
  • Troubleshot computer systems and resolved basic technical issues

Technical Skills

  • TeamDynamix Administration
  • Pre-sales Solution Design
  • API & iPaaS Integrations
  • DUO MFA & Security
  • ITSM / Help-Desk Operations
  • Technical Documentation
  • Web Development & UI/UX
  • Product Demonstration

Education & Certifications

Associate of Science, Computer Studies

Community College of Rhode Island | May 2021

MEDDPICC Masterclass

MEDDICC | June 2024

Demo2Win!

2Win! | April 2024

HDI Support Center Analyst

HDI | May 2022

Notable Projects

CHS-Awareness.com

A compassionate resource providing stigma-free information and support for those navigating Cannabinoid Hyperemesis Syndrome (CHS). Built with Astro, TypeScript, and TailwindCSS.

SeshTracker

A privacy-focused platform for tracking cannabis consumption patterns and wellness data. Built with Astro, TypeScript, and TailwindCSS to ensure a responsive, user-friendly experience.

CrossFades.net

The official website for my indie development studio, built with Remix and TailwindCSS. Showcases our collective work at the intersection of games, web, and digital experiences.

EB Marine LLC

Professional outboard motor service, repair, and parts sales website for EB Marine LLC in Warwick, RI. Features boat and motor storage solutions.

LTC Contracting

Business website for a construction company specializing in residential and commercial contracting, built with Astro, TypeScript, and TailwindCSS.

Community Involvement

Beyond development, I’m deeply involved in fostering inclusive online communities through Discord management and organizing various gaming and social events.